Shannon serves clients online across Florida and Georgia. In-person services are available in Jacksonville, FL near downtown and in St. Mary’s, GA. For self-pay clients, in-home services are available for concierge family therapy.

My virtual waiting room is located at https://doxy.me/mytherapistshannon

There are no codes to join or apps to download. Just type your name and it will let me know you have checked in.

Yes! Primarily Shannon works out of her office in a historic building at 2309 Park St, Jacksonville, FL 32204. Located in the Riverside neighborhood near downtown, it is centrally located for your convenience.

Additionally, Shannon has in-person services at 100 Martha Ave Suite A, St. Mary’s GA, 31558 twice a month on Mondays. The rest of the month, Georgia clients can access therapy virtually.

The self-pay rate is $150.00 per hour. Sliding scale options are available based on financial need. In-network insurance plans currently include Aetna, BCBS, Carelon, Cigna, Quest, and Tricare. Co-pays are due at the time of service and balances due from co-insurance are due before the next appointment. Shannon partners with Thrizer to assist with out-of-network reimbursement for other insurance plans.

Every session is a collaboration between an individual and their therapist. Common examples of what can happen in an individual session are:

• Checking in about your overall functioning, specific symptoms, and recent events

• Exploring thinking patterns and emotions brought to light by recent events

• Connecting recent experiences to the stories from the past that have stayed with you

• Reprocessing past experiences in new ways that help you live the life you want

• Learning about how your brain and body create the physical and psychological symptoms
  ("Name it to tame it")

• Experimenting with coping skills to build a toolbox with a variety of strategies for different situations

• Practicing communication skills to be more effective in your relationships

• Experiencing what it feels like to be safe in connecting to another person

Each family unit will bring their own rhythm and dynamics into therapy with them. Shannon’s role is to facilitate honest, real discussions of what is not working in the relationship. Common examples of what happens in a family session include:

• Checking in with each family member about their overall functioning, recent events, and how they have been feeling in interactions with the family

• Exploring thinking patterns and emotions brought to light by recent events

• Recognizing patterns in family interactions and how they impact connection

• Reprocessing past interactions in new ways that help strengthen the relationship

• Taking responsibility for pain caused and opening the door to forgiveness

• Learning about healthy communication skills and the psychology of family dynamics

• Negotiating boundaries that support the safety of each family member

• Experiencing what it feels like to connect to each other in healthy ways

Yes and no.

Shannon does work with couples who are open to her family systems approach or who recognize that trauma is impacting their relationship in unhealthy ways. Often in working with families on parenting, marital issues are also brought to light and addressed. However, Shannon does not have specialized training in working with couples, such as Gottman Method or Emotionally Focused Couples Therapy. If at any point, family therapy is not meeting your needs and specialized couples work is called for, Shannon can assist in finding a great couples specialist to collaborate in your treatment.

Life happens! When you are unable to make it and call me with less than 24 hours notice of your appointment, the credit card on file will be charged $75. Fees are not covered by insurance. I am happy to waive this fee the first time it happens. Additional waivers will be considered on a case-by-case basis.

If you have not checked in and you have not called or sent a message by 15 minutes after your scheduled appointment, this counts as a "no-show" and will be charged $150.00 using the credit card on file. There are no waivers for no-shows. Please also note that all future recurring appointments will be cancelled immediately upon no-showing to your appointment. Clients are encouraged to call and confirm their intentions to continue therapy as soon as possible to avoid losing their preferred appointment times.

If you check in after the 15-minute grace period, you are welcome to utilize the rest of your scheduled time. Out of respect for other clients, I am unable to extend our session beyond the originally scheduled appointment time.